Skip to content
Early access: Ray will answer from the knowledge each business publishes. Request access

LearnIn development

Updates to the product

A log of Ray’s changes, published by date and marked as new, improved or fixed. While the product is in development, the entries on this page are samples.

Early access with hands-on help from the team. Ray is in development.

Sample content. The entries illustrate the log’s format and describe features of the Knowledge module and the console. Dates will be filled in on publication.

Changelog

8 sample entries

[Month] [year]

  1. NewKnowledge[date]

    Markdown articles from the console

    Articles are written, edited and published from the console, with a Markdown editor. Saving and publishing are separate steps.

  2. NewKnowledge[date]

    Upload files to knowledge

    md, txt, html, pdf and docx files can be uploaded, with the documents’ language. Text from md, txt and html can be searched as soon as it is uploaded; pdf and docx are still pending processing.

    .md.txt.html.pdf.docx
  3. ImprovedKnowledge[date]

    Search documents

    The knowledge list can be searched by title, file name or content.

[Month] [year]

  1. NewKnowledge[date]

    Read-only version history

    Each publication is kept in a read-only history, with its date and author.

  2. ImprovedKnowledge[date]

    Archive and restore

    An archived document moves to the Archived view and can be restored to edit it again.

  3. NewConsole[date]

    The console in three languages

    Latin American Spanish, English and Brazilian Portuguese, with dates, numbers and file sizes formatted for each language.

[Month] [year]

  1. FixKnowledge[date]

    Processing states with an icon and text

    Each file’s state is shown with an icon and a word, not only with a color.

  2. ImprovedSite[date]

    Service status page

    The availability of the console and the widget, and incidents, are published on a status page in three languages.